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PRODUCT NEWS
PowerWave and DFC: a paradigm of progressive growth
22 May 2019 . BY Lauren Heath-Jones
DFC’s Direct Debit collection process has driven retention and helped build long-lasting relationships between PowerWave and its members
DFC give us fantastic advice on how to build and retain our membership base, their services are key to driving up revenue.
– Jay Laville, founder and CEO of PowerWave
Revolutionary cross trainer manufacturer and franchise, PowerWave, is experiencing the dizzying heights of success, having launched its new online platform, XPS Virtual Coach, just five weeks ago. It’s a milestone moment in the company’s short four-year history, but they couldn’t have reached it without the support of partners like revenue management providers, DFC.

DFC’s unique Direct Debit collection process has driven retention and helped build long-lasting relationships between PowerWave and its members. DFC’s handy online joining portal provides easy-access sign-ups for new members, whilst their expert credit control team having taken the uncomfortable task of chasing payments off PowerWave’s busy staff.

Speaking about PowerWave’s relationship with DFC, Jay Laville, founder and CEO of PowerWave, said: “DFC makes our lives so much easier. For PowerWave it’s all about membership growth. Not only do DFC give us fantastic advice on how to build and retain our membership base, their services are key to driving up revenue."

DFC manages the Direct Debit collection process end-to-end for health clubs across the UK, providing convenient solutions for their members and transparent payment reports for clients. It’s this hands-on, communicative approach that enables DFC to maintain enduring relationships with clients like PowerWave.

DFC’s online joining portal acts as a 24/7 sales aid, enabling members to sign up quickly and easily. For existing members, failed payments can also be rectified online quickly and easily, saving any embarrassing face-to-face conversations. DFC’s Direct Debit solutions can be integrated into websites and apps with no hassle, as well as with all leading industry CMS’s.

For more information on DFC, head to debitfinance.co.uk.

To learn more about PoweWave, visit powerwave.tv.
PRODUCT NEWS
Scottish spa industry to gather at first-ever Spa Life Scotland event
BY Megan Whitby | 17 Apr 2024
Industry event organisation Spa Life is gearing up for the first-ever Spa Life Scotland Convention, due to be hosted at the Radisson Blu Hotel in Glasgow from 28-30 April.
We Work Well organises annual pre-ISPA charity hike in Scottsdale
BY Megan Whitby | 15 Apr 2024
We Work Well founders Monica Helmstetter and Lucy Hugo have called on ISPA members to join their annual SpasPushingLimits charity hike in Phoenix, Arizona, on 22 April.
MyEquilibria combines art and outdoor exercise
BY Megan Whitby | 12 Apr 2024
"We summarise what we do in two words – functional art," says Gian Luca Innocenzi, CEO and founder of MyEquilibria, which specialises in high-end outdoor exercise equipment.
Sothys launches pro-ageing Sun Range
BY Megan Whitby | 10 Apr 2024
French spa brand Sothys has developed the Sun Range to protect the skin against sun damage.
Bioline Jatò unveils revamped Primaluce Exfo&White line and facial
BY Megan Whitby | 08 Apr 2024
Bioline Jatò has reformulated its Primaluce Exfo&White skincare line, 30 years after it first launched.
Gaia Skincare expands presence in UK and Europe with four new spa accounts
BY Megan Whitby | 28 Mar 2024
Spa and wellness brand, Gaia Skincare, has announced it’s collaborating with another four spa partners in the UK and Europe.
Immunocologie strikes up partnership with Satteva Wellness Group
BY Megan Whitby | 27 Mar 2024
NYC-based lifestyle, spa and skin science brand Immunocologie Skincare has embarked on a strategic collaboration with Satteva Wellness Group, marking its foray into the Latin American market.
Myndstream partners with SleepScore Labs to reveal hidden power of spa treatments in improving sleep
BY Megan Whitby | 25 Mar 2024
Global wellness music provider Myndstream has released the second episode of its new educational content series Mastermynds, in partnership with Universal Companies.
COMPANY PROFILE

David & Lynn Willrich started the Company over thirty years ago, from the Audio Visual Department of the National Motor Museum, Beaulieu.

DJW offer a way to interpret your story through the use of technology. We can provide Audio Visual consultancy to assist in the planning stage, follow up with AV system design, supply and installation, and provide a bespoke control system to suit your operational needs.
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CLAD NEWS
GoCo Health Innovation City in Sweden plans to lead the world in delivering wellness and new science
A new urban city centre in Gothenburg, Sweden is in development with the aim of accelerating health innovation.
Aman sister brand Janu debuts in Tokyo with four-floor urban wellness retreat
Janu – Aman’s highly-anticipated sister brand – has opened its inaugural hotel in Tokyo, marking the first in its pipeline of 13 properties across city, country and coastal destinations.
Estelle Manor's new Roman bathhouse spa invites guests to step back in time
English countryside hotel and club Estelle Manor has unveiled its new 3,000sq m Roman- inspired bathhouse and spa following an intricate five-year project.
€38m geothermal spa and leisure centre to revitalise Croatian city of Bjelovar
A multi-million-euro geothermal spa and leisure centre, called Terme Bjelovar, is scheduled to open in the Croatian city of Bjelovar in Q3 of 2025.
Kerzner shows confidence in its Siro wellness hotel concept, revealing plans to open 100
Following the launch of its Siro wellness hotel brand, in the form of Siro One Za’abeel in Dubai, Kerzner International has revealed it plans to create a global chain of properties under the brand.
Raffles to open mountainside retreat in Neom’s Trojena project
Accor’s high-end brand Raffles Hotels & Resorts is set to land in northwestern Saudia Arabia in 2027 as part of Trojena, a brand new year-round adventure sports destination.
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