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PRODUCT NEWS
New consumer expectations demand an exceptional customer experience
10 May 2021 . BY Megan Whitby
Consumer expectations have fundamentally shifted – they want to train, play or exercise when, how and wherever they want. We as an industry need to make that happen and our platform makes that simple for leisure and fitness operators to deliver
– Anthony Franklin, founder and managing director
fibodo believes that providers who meet consumers needs of service, flexibility, richness of content and accessibility will thrive as we build new and different models of working in leisure, health and fitness and across all sports and activities.

Supporting members in this journey, whatever their chosen activity, is the only viable way to do business from 2021 onwards.

fibodo makes this happen by providing easy to use booking, member management, payments and CRM for every activity type. Making it simple to deliver seamlessly in person, in or outside of your premises, live-streamed or through branded catch up on demand.

Our clients don’t need more technology, they need better results.

Live streaming

We’ve recently launched live streaming services with LeisureSK, who received instant positive results by delivering live classes by their own local coaches for their members; who in turn are reporting increased benefits from local instructor-led classes, as opposed to streaming content from other global sources.

Multi-site gym operations

Getting results is easier when you can engage across web, mobile, app, email, social, and on-demand content. You’re never far from your members or prospects.

Recently fibodo worked with Champneys during lockdown to help it build a robust COVID Safe system for booking its six gyms across the UK. Now, Champneys is taking over 30,000 bookings a month, with excellent feedback and going live with new products to support its members.

The new member model

Talking money, operators need to charge like it’s 2021, not 1999. With all activities paid upfront, you can configure your new member models to reflect the new digital, in-person or mixed usage access to your locations and digital services.

Especially important is the ability to charge members easily through the apps for additional services like PT, physiotherapy or activities helping with COVID recovery, weight loss and nutrition.

New ways to deliver

No longer are you constrained by a complicated IT setup and our modular approach to platforms means you can launch bolt-on activities quickly for your members and clients on web, apps or social.

Choose from simple start-up with our live engagement modules to run alongside your existing LMS and CRM, our rapid start enterprise product for managing multi-site, multi-activity operations or brand it your own way with our custom apps to fully match your bespoke customer journey.

Get in touch to arrange a demo.





PRODUCT NEWS
Immunocologie strikes up partnership with Satteva Wellness Group
BY Megan Whitby | 27 Mar 2024
NYC-based lifestyle, spa and skin science brand Immunocologie Skincare has embarked on a strategic collaboration with Satteva Wellness Group, marking its foray into the Latin American market.
Myndstream partners with SleepScore Labs to reveal hidden power of spa treatments in improving sleep
BY Megan Whitby | 25 Mar 2024
Global wellness music provider Myndstream has released the second episode of its new educational content series Mastermynds, in partnership with Universal Companies.
Blink Tech launches XbotGo Chameleon AI sports cameraman
BY Megan Whitby | 25 Mar 2024
Blink Tech has announced the highly anticipated release of its XbotGo Chameleon, a new AI- powered sports tracking phone mount.
Art of Cryo’s unveils 12-person cryochamber which breaks four world records
BY Megan Whitby | 21 Mar 2024
Cryotherapy supplier Art of Cryo has created a new 12-person walkthrough cryotherapy chamber at Cryo Center Coolzone Madeira, claimed to be the largest cold therapy treatment experience in the world.
Book4Time unveils enhanced day and resort pass functionality
BY Megan Whitby | 18 Mar 2024
Book4Time has announced the launch of Day & Resort Passes on its award-winning platform to help hotels and resorts drive staycation business.
Phytomer unveils showerless Body Reflex scrub and wrap ritual
BY Megan Whitby | 13 Mar 2024
French marine skincare and spa brand Phytomer has rolled out a new 60-minute body treatment targeting the abdomen, buttocks and thighs.
Slacklining will transform fitness in the UK
BY Tim Nash | 12 Mar 2024
Gibbon Slacklines has officially launched in the UK, introducing two flagship products: the Giboard and the SlackRack.
Form’s in-goggle coaching will help swimmers hone technique
BY Tim Nash | 12 Mar 2024
Form has announced the launch of HeadCoach, in-goggle, real-time coaching for swimmers delivered via augmented reality (AR) display.
COMPANY PROFILE

The technical advice offered by bbspa is delivered via four specialist departments which offer turnkey services, developed to be in synergy with your objectives, budgets and performance expectations.

In an extremely competitive world where clients have ever increasing demands, creating a successful wellness and spa project is more and more complex. To help you differentiate yourself and protect your investments, we founded bbspa_Group, a global consulting company dedicated to wellness and spa projects, which puts the focus on your success.
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