PRODUCT NEWS
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Increasing staff productivity with technology |
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20 Sep 2021 . BY Megan Whitby |
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ResortSuite's WEB and MOBILE modules relieve workloads by empowering guests to self-discover and customise their own ideal stay |
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The role of technology is to free staff from non-therapeutic areas of the spa so they can spend more time focusing on the well-being of their guests
– Frank Pitsikalis |
As spas reopen after more than a year of fluctuating restrictions, spa operators face a new challenge.
“Reopening is bittersweet,” says Frank Pitsikalis, founder and CEO of ResortSuite, a guest-centric hospitality management solutions company.
“Spas can now return to caring for their guests – but staff shortages, which are more acute post-COVID, have reduced the number of guests a spa can serve."
ResortSuite's WEB and MOBILE modules relieve workloads by empowering guests to self-discover and customise their own ideal stay.
Guests are encouraged to book their own rooms, spa treatments, fitness classes, activities, golf tee times and dining reservations.
ResortSuite MOBILE frees the staff from administrative tasks further by allowing guests to complete their own check-in and health questionnaires, receive digital keys, book reservations and view their itineraries with real-time updates.
ResortSuite’s fully integrated hospitality software solutions allow properties to operate with less staff in administrative roles.
Modules like ResortSuite’s SPA software also automate labour-intensive tasks like recipe-level inventory management, reordering, and report generation.
Integrating modules allows seamless information sharing across a property, automation of manual tasks and enhanced staff productivity.
“The role of technology is to free staff from non-therapeutic areas of the spa so they can spend more time focusing on the well-being of their guests,” says Pitsikalis.
“By incorporating web and mobile technologies with an integrated solution, spas with reduced staffing can continue to operate while providing guests an exceptional level of service.”
Request a demonstration at ResortSuite’s official website.
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PRODUCT NEWS |
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Full Balance reveals all-natural reflexology board
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BY Katie Barnes | 19 Apr 2024 |
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Austrian-based Full Balance has created a Big Foot massage board for communal spa areas which
guests stand on to "closely mimic the experience of professional reflexology treatments". |
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MyEquilibria combines art and outdoor exercise
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BY Megan Whitby | 12 Apr 2024 |
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"We summarise what we do in two words – functional art," says Gian Luca Innocenzi, CEO and
founder of MyEquilibria, which specialises in high-end outdoor exercise equipment. |
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David & Lynn Willrich started the Company
over thirty years ago, from the Audio Visual
Department of the National Motor Museum,
Beaulieu.
DJW offer a way to interpret your story through the use of technology. We can provide Audio Visual consultancy to assist in the planning stage, follow up with AV system design, supply and installation, and provide a bespoke control system to suit your operational needs. |
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